---
title: How to retract a pledge/donation
description: How to retract a pledge/donation
---

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# How to retract a pledge/donation

## If you need to retract a pledge/donation simply follow these steps.

- Go to **Activity**  
    - If you like, you can **filter** the activity to **Pledges & Donations** by clicking on the Filter icon next to the search field and selecting Pledges & Donations in Activity Type
- **Search** for the bidder's name
- Click on the three dots **‘…’** on the left and click on **Void**
- Add in your **Reference** and select ‘Retract’ in **Void Type** field
- Click on **Void**

**Retracting a pledge/donation**![Retracting bid 1](https://staff.emma-live.com/hs-fs/hubfs/Retracting%20bid%201.jpg?width=670&height=204&name=Retracting%20bid%201.jpg)

**Adding reference for voiding a pledge/donation![Retracting bid 2](https://staff.emma-live.com/hs-fs/hubfs/Retracting%20bid%202.jpg?width=670&height=226&name=Retracting%20bid%202.jpg)**

**Video instructions**

<iframe width="640" height="360" src="https://www.loom.com/embed/b30bca72ad324bcd9ef7597de913f30b" frameborder="0" webkitallowfullscreen="" mozallowfullscreen="" allowfullscreen style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

 

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