---
title: Re-setting a guest's password
description: Re-setting a guest's password
---

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# Re-setting a guest's password

## If you need to re-set a guest's password simply follow these steps.

If you guest has trouble re-setting their password or they have forgotten it at the event, you can easily re-set it for them following these steps:

- Go to **Guests** \> **Overview**
- Search for the guest name
- Click on the green **Edit** pen
- Input a new password for them in the **System Password** field 
    - *Top tip: keep it simple and easy for guest to use and remember (e.g. 123456)*
- Click **Save** and let the guest know what their new password is 
    - *They can change it in their **Your Account** section once they have logged back into their account*

 

**Re-setting a guest's password**

![](https://staff.emma-live.com/hs-fs/hubfs/image-png-Mar-21-2025-03-32-17-1286-PM.png?width=670&height=643&name=image-png-Mar-21-2025-03-32-17-1286-PM.png)

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